Our Commitment

Transparent Policies for a Stress-Free Move

We believe in clear communication and fair practices. These policies are designed to protect both you and our team, ensuring a smooth and transparent moving experience from start to finish.

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Services Policy

  • We give you a clear price. No hidden costs.
  • Our team is professional, trained, and polite.
  • We use strong boxes, bubble wrap, and blankets to protect your items.
  • We are on time. We respect your schedule.
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Cancellation & Rescheduling Policy

  • You can cancel for free 48 hours before your move.
  • If you cancel less than 48 hours before, a small fee may apply.
  • You can change your moving date once for free. Please tell us 24 hours before.
💡 Tip: Book early and confirm your date 48 hours in advance to avoid any fees.
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Liability & Damage Policy

  • We handle all your items with great care.
  • We are not responsible for damage to any boxes or items packed by you (the customer).
  • Damage caused by items we are not allowed to move (paint, aerosols, chemicals, etc.) is not covered.
  • You must check your items for any damage at the time of delivery.
⚠️ Important: Inspect your items immediately upon delivery. Report any issues within 24 hours.
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Privacy Policy

  • When you get a quote, we collect your name, address, phone, and email.
  • We use your info to give you a price, manage your move, and send updates. We never share your details with others.
  • We keep your personal information safe and secure.
  • If you have any questions about your privacy, please contact us.
🔒 Your Privacy Matters: Your data is safe with us. We never sell or share your information.

📅 These policies were last updated on 20th October 2025

Important

Items We Cannot Move

For safety and legal compliance, we cannot transport the following items:

⛽ Gas Bottles
🎨 Paint & Thinners
🧪 Chemicals
💨 Aerosols
🔥 Flammable Liquids
🌿 Live Plants
💰 Cash & Jewelry
📜 Important Documents

💡 Tip: Keep these items with you personally. They are not safe in moving trucks and may cause damage to other belongings.

FAQ

Frequently Asked Questions

Get answers to most asked questions about our moving and packing services in Abu Dhabi.

How much does moving cost in Abu Dhabi?

Moving costs depend on home size, volume, and service level. Studio moves start from AED 750, 1BHK from AED 1,100, 2BHK from AED 1,800, and villa moves from AED 4,500+. Request a written quote for an accurate estimate.

How do I book a moving service in Abu Dhabi?

You can book by calling +971 56 708 8320 or sending a message on WhatsApp. Share your moving date, pickup location, destination, property type, and number of rooms for a fast quote.

Do you provide packing materials?

Yes, we provide strong cartons, bubble wrap, stretch film, tape, labels, and furniture blankets as part of our packing services. Full packing service is available on request.

What items are you not allowed to move?

For safety, we cannot move gas bottles, paint, chemicals, aerosols, flammable liquids, live plants, cash, jewelry, and important documents. Please keep these items with you personally.

Do you handle building permits for moves in Abu Dhabi?

Yes, we can guide you through building requirements and help coordinate necessary approvals, elevator booking, and parking access for your move in Abu Dhabi.

Can you help with furniture disassembly and assembly?

Yes, our team handles full furniture disassembly and reassembly for beds, wardrobes, dining tables, desks, sofas, and more. This is included in our standard service.

Have Questions About Our Policies?

We're here to help. Contact us for any questions about our services, pricing, or policies.

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